Access & Identity Management Service Catalog

Submit and track software access changes, roles, and group memberships (sensitive requests go to Tier-3).

Create, modify, and retire user accounts in a timely manner.

Secure, role-based access to the university data warehouse for reporting and analytics.

Process changes to usernames and display names in campus systems when needed.

Resolve login and credential issues.

Enroll, maintain, and troubleshoot MFA for users and devices.

Reset usernames and passwords, recover lost credentials.

Request elevated privileges with approval and audit.