Academic and Educational Technology (CSUEB Only) Service Catalog

Provide assistive software and loaner hardware to eligible users.

Request for equipment needed for specific classes, sessions, or events. Available for CSU East Bay campus only.

Consult on AV standards, room design, equipment selection, and procurement, aligned with institutional guidelines and budgets.

Assistance with course site setup, enrollments, troubleshooting, and feature guidance.

Deployment of software to classrooms and labs.

On-site troubleshooting, maintenance, and lifecycle planning for projectors, displays, microphones, and classroom AV.

Image management, application deployment, driver updates, and semester refreshes for classroom computers and control software.

End-to-end setup for complex rooms and events including AV, recording or streaming, and on-site technician support.

Consult and set up digital signage, including site surveys and infrastructure consultation.

Support for and setup of hybrid conferencing scenarios.