Academic and Educational Technology (CSUEB Only) Service Catalog
Convert documents, caption media, and provide audio description on request.
Provide assistive software and loaner hardware to eligible users.
Consult on AV standards, room design, equipment selection, and procurement, aligned with institutional guidelines and budgets.
Assistance with course site setup, enrollments, troubleshooting, and feature guidance.
Accurate captions and transcripts that meet accessibility and compliance standards.
Provide and manage university-provided cell phones or mobile devices.
Deployment of software to classrooms and labs.
On-site troubleshooting, maintenance, and lifecycle planning for projectors, displays, microphones, and classroom AV.
Image management, application deployment, driver updates, and semester refreshes for classroom computers and control software.
End-to-end setup for complex rooms and events including AV, recording or streaming, and on-site technician support.