Security & Secure Access Service Catalog

Back up endpoint data and perform restorations upon request.

Provide wired and wireless connectivity support for campus users and locations. Assist with eduroam setup and guest internet access.

Restore secure access and reduce risk after account compromise.

Advise on handling, storage, and sharing of confidential data.

Expert guidance on data privacy, compliance obligations, and responsible data handling.

Maintain device currency with approved updates and patches.

Retrieve email or chat records in response to legal or compliance requests.

Assist students with the removal of viruses or malware from their personal computers.

Request firewall and web filtering changes.

Request elevated privileges with approval and audit.