Security & Secure Access Service Catalog

Back up endpoint data and perform restorations upon request.

Area: Information Technology
Role: Staff , Faculty

Provide wired and wireless connectivity support for campus users and locations. Assist with eduroam setup and guest internet access.

Area: Information Technology
Role: Staff , Faculty , Student

Restore secure access and reduce risk after account compromise.

Area: Information Technology
Role: Staff , Faculty , Student

Advise on handling, storage, and sharing of confidential data.

Area: Information Technology
Role: Staff , Faculty

Expert guidance on data privacy, compliance obligations, and responsible data handling.

Area: Information Technology
Role: Staff , Faculty

Maintain device currency with approved updates and patches.

Area: Information Technology
Role: Staff , Faculty , Student

Retrieve email or chat records in response to legal or compliance requests.

Area: Information Technology
Role: Staff

This service provides expert guidance to help teams design, implement, and maintain secure systems and processes. This service supports business units, project teams, and IT staff in identifying security risks, meeting compliance requirements, and aligning solutions with organizational security standards.

Area: Information Technology
Role: Faculty , Staff , Student

Report a security incident or concern and receive support from the IT Security team for investigation, response, and resolution.

Area: Information Technology
Role: Faculty , Staff , Student

Assist students with the removal of viruses or malware from their personal computers.

Area: Information Technology
Role: Student