Payroll Service Catalog

Get help accessing Cal Employee Connect: support for Cal Employee Connect (CEC) registration, password reset via the State Controller's Office (SCO), and account linkage, including SCO-side access issues.

Set up or fix your direct deposit: get the DocuSign form and confirm submission; rejected or missing deposits are investigated with the State Controller's Office (SCO) and your bank.

Request employment verification: identity is validated, standard verification letters are generated, and non-standard verification requests are processed.

Get help with HR clearance and separation: departure details are validated and final pay, system separation, and retirement processing are coordinated.

Correct an absence or reported time: submit the form; completeness is validated and Human Resources Management System (HRMS) absence and reported time corrections are processed.

Report jury duty: provide your dates; notification is processed, leave coding confirmed, and complex jury duty pay handled under Memorandum of Understanding (MOU) provisions.

Look up pay dates or the holiday calendar: use self-service via the Payroll Calendars page.

Ask any payroll question: get answers to FAQ-level questions or resolve pay discrepancies, Memorandum of Understanding (MOU) interpretation, and multi-period corrections.

Ask about sick or vacation leave: share your leave details for accrual answers; Leave of Absence (LOA) — Family and Medical Leave Act/California Family Rights Act/Pregnancy Disability Leave (FMLA/CFRA/PDL) — and accrual disputes are adjudicated here.

Fix a timesheet issue: simple corrections, retroactive and exception time, and Fair Labor Standards Act (FLSA)-impacted entries are processed here.