Faculty Service Catalog

For all inquiries, guidance, and requests related to PMO services, including project resources, active initiatives, and submitting new project requests.

Area: Information Technology
Role: Faculty , Student , Staff

SFSU Qualtrics account support: login, survey management, change survey owner and basic tasks.

Area: Information Technology
Role: Staff , Faculty , Student

Request a reasonable accommodation: share the general nature of your request to begin the Americans with Disabilities Act/Fair Employment and Housing Act (ADA/FEHA) interactive process, coordinated with Workers' Compensation (WC) if injury-related.

Area: Human Resources
Role: Staff , Faculty , Student , Administrators (MPP)

Request and support secure VPN access for remote connectivity for end users.

Area: Information Technology
Role: Staff , Faculty

Report any concerns preventing you from accessing programs and/or spaces on campus.

Area: Information Technology
Role: Faculty , Staff , Student

Plan for retirement: confirm California Public Employees' Retirement System (CalPERS) membership and request service credit, pension estimates, and CalPERS calculations.

Area: Human Resources
Role: Staff , Faculty , Student , Administrators (MPP)

Check your salary step placement or raise a step question: get step structure information; step placement and California State University Employees Union (CSUEU) mapping disputes are resolved here.

Area: Human Resources
Role: Staff , Faculty , Administrators (MPP)

Add or remove a user's access to a folder on the secure share drive.

Area: Information Technology
Role: Staff , Faculty

Deliver security training and awareness for faculty and staff through CSULearn.

Area: Information Technology
Role: Staff , Faculty

This service allows users to report security concerns, including vulnerabilities and suspected or confirmed security incidents. This may include software flaws, misconfigurations, exposed credentials, phishing emails, unauthorized access attempts, malware infections, unusual system activity, data exposure risks, or policy violations that could impact the confidentiality, integrity, or availability of systems and data.

Area: Information Technology
Role: Faculty , Student , Staff