Faculty Service Catalog

Build standard servers using approved images and configurations.

Area: Information Technology
Role: Faculty

Request an enhancement, new feature, or bug fix for SFBRN ticketing system

Area: Information Technology
Role: Faculty , Staff

Request access to a SharePoint site or get help with permissions.

Area: Information Technology
Role: Staff , Faculty

Ask about sick or vacation leave: share your leave details for accrual answers; Leave of Absence (LOA) — Family and Medical Leave Act/California Family Rights Act/Pregnancy Disability Leave (FMLA/CFRA/PDL) — and accrual disputes are adjudicated here.

Area: Human Resources
Role: Staff , Faculty , Student

Provides support for Single Sign-On (SSO) authentication setup for access to campus systems and services.

Area: Information Technology
Role: Faculty , Staff , Student

Access, licensing, and deployment for campus-supported software.

Area: Information Technology
Role: Staff , Faculty , Student

Request support for software purchasing, licensing, renewals, and other related software service needs for your department or unit.

Area: Information Technology
Role: Faculty , Staff , Student

Tableau access, dashboard development assistance, and data visualization support.

Area: Information Technology
Role: Staff , Faculty , Student

Telecom and voice services for: landlines, fax, alarm lines, mobile telephone, VoIP systems, voicemail messaging, and call center operations.

Area: Information Technology
Role: Faculty , Staff

Fix a timesheet issue: simple corrections, retroactive and exception time, and Fair Labor Standards Act (FLSA)-impacted entries are processed here.

Area: Human Resources
Role: Staff , Faculty , Student , Administrators (MPP)