Faculty Service Catalog

This service allows users to report security concerns, including vulnerabilities and suspected or confirmed security incidents. This may include software flaws, misconfigurations, exposed credentials, phishing emails, unauthorized access attempts, malware infections, unusual system activity, data exposure risks, or policy violations that could impact the confidentiality, integrity, or availability of systems and data.

Area: Information Technology
Role: Faculty , Student , Staff

Build standard servers using approved images and configurations.

Area: Information Technology
Role: Faculty

Request an enhancement, new feature, or bug fix for SFBRN ticketing system

Area: Information Technology
Role: Faculty , Staff

Request access to a SharePoint site or get help with permissions.

Area: Information Technology
Role: Staff , Faculty

Ask about sick or vacation leave: share your leave details for accrual answers; Leave of Absence (LOA) — Family and Medical Leave Act/California Family Rights Act/Pregnancy Disability Leave (FMLA/CFRA/PDL) — and accrual disputes are adjudicated here.

Area: Human Resources
Role: Staff , Faculty , Student

Provides support for Single Sign-On (SSO) authentication setup for access to campus systems and services.

Area: Information Technology
Role: Faculty , Staff , Student

Access, licensing, and deployment for campus-supported software.

Area: Information Technology
Role: Staff , Faculty , Student

Request support for software purchasing, licensing, renewals, and other related software service needs for your department or unit.

Area: Information Technology
Role: Faculty , Staff , Student

Tableau access, dashboard development assistance, and data visualization support.

Area: Information Technology
Role: Staff , Faculty , Student

Telecom and voice services for: landlines, fax, alarm lines, mobile telephone, VoIP systems, voicemail messaging, and call center operations.

Area: Information Technology
Role: Faculty , Staff