Computer & Endpoint Support Service Catalog

Provide endpoint antivirus and EDR with policy support.

Deploy approved software titles to computers, either by a technician or via a self-service portal.

This service provides temporary access to essential computing hardware and peripherals for employees. It is designed to support staff and faculty during transitions, remote work assignments, or while waiting for permanent equipment to be provisioned. Available items include laptops, docking stations, monitors, and other core accessories, subject to availability and verified business requirements.

This service facilitates the return of university-issued computing hardware and peripherals. It is designed to support equipment recovery during employee separations, departmental transfers, equipment refreshes, or when assets are no longer required. Eligible items include laptops, docking stations, monitors, and other IT-issued accessories, subject to asset verification and university asset management procedures.

Request and purchase new computers, tablets, or accessories compliant with institutional standards.

Register new devices for asset tracking, including housing and specialty devices.

Refresh aging equipment or rebuild computers with a standard image, restoring backup data and required applications.

Assistance with disposing of University-owned technology equipment.

Get help with email setup, access, delivery, and settings.

Maintain device currency with approved updates and patches.