Computer & Endpoint Support Service Catalog

Provide endpoint antivirus and EDR with policy support.

Deploy approved software titles to computers, either by a technician or via a self-service portal.

Request and purchase new computers, tablets, or accessories compliant with institutional standards.

Register new devices for asset tracking, including housing and specialty devices.

Refresh aging equipment or rebuild computers with a standard image, restoring backup data and required applications.

Get help with email setup, access, delivery, and settings.

Maintain device currency with approved updates and patches.

Track and manage inventory of campus IT devices and equipment.

Support interactive kiosks for information, check-in, and services on campus.

Configuration of virtual lab environments, images, and access for scheduled courses.