Computer & Endpoint Support Service Catalog
Support interactive kiosks for information, check-in, and services on campus.
Area: Information Technology
Role:
Staff
Configuration of virtual lab environments, images, and access for scheduled courses.
Area: Information Technology
Role:
Staff
,
Faculty
Resolve login and credential issues.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Assist students with the removal of viruses or malware from their personal computers.
Area: Information Technology
Role:
Student
Request a new team, manage membership and settings, or get support.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Enroll, maintain, and troubleshoot MFA for users and devices.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Reset usernames and passwords, recover lost credentials.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Deployment, configuration, and support of on-campus printers.
Area: Information Technology
Role:
Staff
,
Faculty
Provide access to campus virtual desktop environments.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Set up complete workspaces for new hires, including devices, monitors, accessories, and network connections.
Area: Information Technology
Role:
Staff
,
Faculty