Computer & Endpoint Support Service Catalog

Resolve login and credential issues.

Area: Information Technology
Role: Staff , Faculty , Student

Assist students with the removal of viruses or malware from their personal computers.

Area: Information Technology
Role: Student

Request a new team, manage membership and settings, or get support.

Area: Information Technology
Role: Staff , Faculty , Student

Enroll, maintain, and troubleshoot MFA for users and devices.

Area: Information Technology
Role: Staff , Faculty , Student

Reset usernames and passwords, recover lost credentials.

Area: Information Technology
Role: Staff , Faculty , Student

Deployment, configuration, and support of on-campus printers.

Area: Information Technology
Role: Staff , Faculty

Provide access to campus virtual desktop environments.

Area: Information Technology
Role: Staff , Faculty , Student

Set up complete workspaces for new hires, including devices, monitors, accessories, and network connections.

Area: Information Technology
Role: Staff , Faculty

Support for hardware and software for workstation, including diagnose and fix broken screens, keyboards, or other issues.

Area: Information Technology
Role: Staff , Faculty