Computer & Endpoint Support Service Catalog

Provide endpoint antivirus and EDR with policy support.

Deploy approved software titles to computers, either by a technician or via a self-service portal.

Request and purchase new computers, tablets, or accessories compliant with institutional standards.

Register new devices for asset tracking, including housing and specialty devices.

Refresh aging equipment or rebuild computers with a standard image, restoring backup data and required applications.

Get help with email setup, access, delivery, and settings.

Maintain device currency with approved updates and patches.

This service provides temporary access to essential computing hardware and peripherals for employees. It is designed to support staff and faculty during transitions, remote work assignments, or while waiting for permanent equipment to be provisioned. Available items include laptops, docking stations, monitors, and other core accessories, subject to availability and verified business requirements.

Assistance with disposing of University-owned technology equipment.

Track and manage inventory of campus IT devices and equipment.