Staff Service Catalog

Provide wired and wireless connectivity support for campus users and locations. Assist with eduroam setup and guest internet access.

Support for user access, troubleshooting, and application requests.

Assistance with course site setup, enrollments, troubleshooting, and feature guidance.

We caption third-party media, send a courtesy permission request to the copyright holder, and host it under fair use for your enrolled students meanwhile -- access expires no later than 14 days after the end of term. Library titles (Kanopy, Films on Demand) are handled by the library.

Request career coaching: provide your coaching topic and scheduling preferences; coaching engagements are scheduled and delivered.

Donate or receive catastrophic leave: get the donation/recipient forms; donations are processed per Collective Bargaining Agreement (CBA) eligibility.

Issue and renew digital certificates to secure campus websites and applications.

Report suspected child abuse or neglect: share minimum contact info for immediate routing; the mandated report is processed per legal timelines.

Deployment of software to classrooms and labs.

On-site troubleshooting, maintenance, and lifecycle planning for projectors, displays, microphones, and classroom AV.