Staff Service Catalog

Deployment of software to classrooms and labs.

On-site troubleshooting, maintenance, and lifecycle planning for projectors, displays, microphones, and classroom AV.

Image management, application deployment, driver updates, and semester refreshes for classroom computers and control software.

Provision cloud accounts with baseline controls and access.

Restore secure access and reduce risk after account compromise.

This service provides temporary access to essential computing hardware and peripherals for employees. It is designed to support staff and faculty during transitions, remote work assignments, or while waiting for permanent equipment to be provisioned. Available items include laptops, docking stations, monitors, and other core accessories, subject to availability and verified business requirements.

This service facilitates the return of university-issued computing hardware and peripherals. It is designed to support equipment recovery during employee separations, departmental transfers, equipment refreshes, or when assets are no longer required. Eligible items include laptops, docking stations, monitors, and other IT-issued accessories, subject to asset verification and university asset management procedures.

End-to-end setup for complex rooms and events including AV, recording or streaming, and on-site technician support.

Advise on handling, storage, and sharing of confidential data.

Develop and maintain clear guides and instructions for IT services and processes.