Staff Service Catalog

On-site troubleshooting, maintenance, and lifecycle planning for projectors, displays, microphones, and classroom AV.

Image management, application deployment, driver updates, and semester refreshes for classroom computers and control software.

Provision cloud accounts with baseline controls and access.

Assistance with basic CHRS support, including access requests and simple issue resolution.

Restore secure access and reduce risk after account compromise.

End-to-end setup for complex rooms and events including AV, recording or streaming, and on-site technician support.

Advise on handling, storage, and sharing of confidential data.

Develop and maintain clear guides and instructions for IT services and processes.

Expert guidance on data privacy, compliance obligations, and responsible data handling.

Secure, role-based access to the university data warehouse for reporting and analytics.