Staff Service Catalog

Request and support secure VPN access for remote connectivity for end users.

Area: Information Technology
Role: Staff , Faculty

Report any concerns preventing you from accessing programs and/or spaces on campus.

Area: Information Technology
Role: Faculty , Staff , Student

One-time or scheduled reports built from approved institutional data sources.

Area: Information Technology
Role: Staff

End-user support for Salesforce features, permissions, and incidents.

Area: Information Technology
Role: Staff

Add or remove a user's access to a folder on the secure share drive.

Area: Information Technology
Role: Staff , Faculty

Deliver security training and awareness for faculty and staff through CSULearn.

Area: Information Technology
Role: Staff , Faculty

This service allows users to report security concerns, including vulnerabilities and suspected or confirmed security incidents. This may include software flaws, misconfigurations, exposed credentials, phishing emails, unauthorized access attempts, malware infections, unusual system activity, data exposure risks, or policy violations that could impact the confidentiality, integrity, or availability of systems and data.

Area: Information Technology
Role: Faculty , Student , Staff

Request an enhancement, new feature, or bug fix for SFBRN ticketing system

Area: Information Technology
Role: Faculty , Staff

Request access to a SharePoint site or get help with permissions.

Area: Information Technology
Role: Staff , Faculty

Provides support for Single Sign-On (SSO) authentication setup for access to campus systems and services.

Area: Information Technology
Role: Faculty , Staff , Student