Staff Service Catalog

Maintain the online portal for IT service requests and resources.

Consult with IT experts on technology design solutions.

This service provides expert guidance to help teams design, implement, and maintain secure systems and processes. This service supports business units, project teams, and IT staff in identifying security risks, meeting compliance requirements, and aligning solutions with organizational security standards.

Report a security incident or concern and receive support from the IT Security team for investigation, response, and resolution.

Post a job opening: authorization is validated and position details collected; the Position Description (PD), classification, and posting strategy are reviewed in PageUp.

Support interactive kiosks for information, check-in, and services on campus.

Configuration of virtual lab environments, images, and access for scheduled courses.

Resolve login and credential issues.

Provides mailing list request support for campus communications and email distribution needs.

Host and stream on-demand digital content for courses and departments.