Staff Service Catalog

SFSU Qualtrics account support: login, survey management, change survey owner and basic tasks.

Request a reasonable accommodation: share the general nature of your request to begin the Americans with Disabilities Act/Fair Employment and Housing Act (ADA/FEHA) interactive process, coordinated with Workers' Compensation (WC) if injury-related.

Request and support secure VPN access for remote connectivity for end users.

Report any concerns preventing you from accessing programs and/or spaces on campus.

One-time or scheduled reports built from approved institutional data sources.

Plan for retirement: confirm California Public Employees' Retirement System (CalPERS) membership and request service credit, pension estimates, and CalPERS calculations.

Check your salary step placement or raise a step question: get step structure information; step placement and California State University Employees Union (CSUEU) mapping disputes are resolved here.

End-user support for Salesforce features, permissions, and incidents.

Add or remove a user's access to a folder on the secure share drive.

Deliver security training and awareness for faculty and staff through CSULearn.