Staff Service Catalog

Request support for Microsoft Teams, Planner, SharePoint, OneDrive, and Microsoft 365 apps. Not for creating new Teams or workspaces.

Design and build mobile apps to support campus needs on iOS and Android devices.

Enroll, maintain, and troubleshoot MFA for users and devices.

Provide support and onboarding for Network Access Control.

Evaluate and fulfill requests to extend wireless coverage.

Activate network jacks.

Request firewall and web filtering changes.

Help with logging in, navigation issues, or document access in OnBase.

Account provisioning for SFSU: create new accounts, add additional access security roles, remove accounts.

Reset usernames and passwords, recover lost credentials.