Staff Service Catalog

Request firewall and web filtering changes.

Area: Information Technology
Role: Staff , Faculty

Help with logging in, navigation issues, or document access in OnBase.

Area: Information Technology
Role: Staff , Faculty

Account provisioning for SFSU: create new accounts, add additional access security roles, remove accounts.

Area: Information Technology
Role: Faculty , Staff

Reset usernames and passwords, recover lost credentials.

Area: Information Technology
Role: Staff , Faculty , Student

Request support for changes or updates related to an existing purchase order, including other related purchasing service needs for your department or unit.

Area: Information Technology
Role: Student , Staff , Faculty

Larger format printing, including posters and signs. For CSU East Bay campus only.

Area:
Role: Faculty , Staff , Student

Deployment, configuration, and support of on-campus printers.

Area: Information Technology
Role: Staff , Faculty

Request elevated privileges with approval and audit.

Area: Information Technology
Role: Staff

For all inquiries, guidance, and requests related to PMO services, including project resources, active initiatives, and submitting new project requests.

Area: Information Technology
Role: Faculty , Student , Staff

SFSU Qualtrics account support: login, survey management, change survey owner and basic tasks.

Area: Information Technology
Role: Staff , Faculty , Student