Student Service Catalog

Submit and track software access changes, roles, and group memberships (sensitive requests go to Tier-3).

Convert documents, caption media, and provide audio description on request.

Create, modify, and retire user accounts in a timely manner.

Provide endpoint antivirus and EDR with policy support.

Advise on and support the use of AI tools in teaching, research, and administrative projects.

Provide assistive software and loaner hardware to eligible users.

Request a Box account or update access and permissions.

Provide wired and wireless connectivity support for campus users and locations. Assist with eduroam setup and guest internet access.

Support for user access, troubleshooting, and application requests.

Assistance with course site setup, enrollments, troubleshooting, and feature guidance.