Student Service Catalog

Report any concerns preventing you from accessing programs and/or spaces on campus.

Plan for retirement: confirm California Public Employees' Retirement System (CalPERS) membership and request service credit, pension estimates, and CalPERS calculations.

This service allows users to report security concerns, including vulnerabilities and suspected or confirmed security incidents. This may include software flaws, misconfigurations, exposed credentials, phishing emails, unauthorized access attempts, malware infections, unusual system activity, data exposure risks, or policy violations that could impact the confidentiality, integrity, or availability of systems and data.

Ask about sick or vacation leave: share your leave details for accrual answers; Leave of Absence (LOA) — Family and Medical Leave Act/California Family Rights Act/Pregnancy Disability Leave (FMLA/CFRA/PDL) — and accrual disputes are adjudicated here.

Provides support for Single Sign-On (SSO) authentication setup for access to campus systems and services.

Access, licensing, and deployment for campus-supported software.

Request support for software purchasing, licensing, renewals, and other related software service needs for your department or unit.

Guidance and issue resolution for StarRez housing management functions, Portal X, and reporting (SFSU only).

Tableau access, dashboard development assistance, and data visualization support.

Fix a timesheet issue: simple corrections, retroactive and exception time, and Fair Labor Standards Act (FLSA)-impacted entries are processed here.