Student Service Catalog

Maintain the online portal for IT service requests and resources.

Area: Information Technology
Role: Staff , Faculty , Student

This service provides expert guidance to help teams design, implement, and maintain secure systems and processes. This service supports business units, project teams, and IT staff in identifying security risks, meeting compliance requirements, and aligning solutions with organizational security standards.

Area: Information Technology
Role: Faculty , Staff , Student

Resolve login and credential issues.

Area: Information Technology
Role: Staff , Faculty , Student

Assist students with the removal of viruses or malware from their personal computers.

Area: Information Technology
Role: Student

Request a new team, manage membership and settings, or get support.

Area: Information Technology
Role: Staff , Faculty , Student

Enroll, maintain, and troubleshoot MFA for users and devices.

Area: Information Technology
Role: Staff , Faculty , Student

Provide support and onboarding for Network Access Control.

Area: Information Technology
Role: Staff , Faculty , Student

Evaluate and fulfill requests to extend wireless coverage.

Area: Information Technology
Role: Staff , Faculty , Student

Reset usernames and passwords, recover lost credentials.

Area: Information Technology
Role: Staff , Faculty , Student

Request support for changes or updates related to an existing purchase order, including other related purchasing service needs for your department or unit.

Area: Information Technology
Role: Student , Staff , Faculty