Student Service Catalog
Resolve login and credential issues.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Assist students with the removal of viruses or malware from their personal computers.
Area: Information Technology
Role:
Student
Request a new team, manage membership and settings, or get support.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Enroll, maintain, and troubleshoot MFA for users and devices.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Provide support and onboarding for Network Access Control.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Evaluate and fulfill requests to extend wireless coverage.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Reset usernames and passwords, recover lost credentials.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Help with logging in, managing surveys, and basic Qualtrics tasks.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Access, licensing, and deployment for campus-supported software.
Area: Information Technology
Role:
Staff
,
Faculty
,
Student
Guidance and issue resolution for StarRez housing management functions.
Area: Information Technology
Role:
Staff
,
Student