Student Service Catalog

Access standardized institutional datasets for research, analysis, and operations. Available for CSU East Bay campus only.

Maintain the online portal for IT service requests and resources.

This service provides expert guidance to help teams design, implement, and maintain secure systems and processes. This service supports business units, project teams, and IT staff in identifying security risks, meeting compliance requirements, and aligning solutions with organizational security standards.

Report a security incident or concern and receive support from the IT Security team for investigation, response, and resolution.

Resolve login and credential issues.

Assist students with the removal of viruses or malware from their personal computers.

Request a new team, manage membership and settings, or get support.

Enroll, maintain, and troubleshoot MFA for users and devices.

Provide support and onboarding for Network Access Control.

Evaluate and fulfill requests to extend wireless coverage.